Frequently Asked Questions

An account is automatically created with your first quote request. You receive a confirmation email.

On the login page, click 'Forgot password'. Enter your email and you will receive a reset link valid for 1 hour.

Yes. 5devis.ch strictly complies with the nLPD (Swiss Federal Data Protection Act). Your data is never sold to third parties.

Yes, 100% free and with no obligation. You never pay anything to submit a request, receive offers or contact professionals.

Up to 5 quotes per request, from 5 different verified professionals in your canton.

Most requests receive their first offers within 24 to 48 working hours.

Absolutely not. No obligation on your part. You are free to compare, accept or reject all offers.

The more precise your description, the better the offers. Include: area, current condition, desired materials, constraints and budget. You can also attach photos.

Yes, you can submit as many requests as you like for different services. Each request is processed independently.

If your request receives no response within 72h, our team informs you by email. We suggest expanding the search or being contacted when a partner becomes available.

Log into your client area, go to your active requests and click 'Cancel'. Professionals who haven't yet responded will be automatically notified.

5devis.ch is a Swiss platform connecting individuals with verified professionals. It allows you to receive up to 5 free quotes for all types of work — in less than 48 hours.

3 steps: 1) Describe your project (2 min). 2) Your request is sent to verified professionals in your canton. 3) You receive up to 5 offers within 48h. You compare and choose freely.

Yes. 5devis.ch covers all 26 Swiss cantons. The platform is available in French, German, Italian and English.

5devis.ch offers 32 categories: Moving, Cleaning, Renovation, Construction, Heating, Plumbing, Electricity, Painting, Roofing, Swimming Pool and much more.

Yes, the platform is fully available in 4 languages: French, German, Italian and English.

5devis.ch is a Swiss company based in Neuchâtel. Our mission is to simplify the search for reliable professionals for all Swiss residents.

In Switzerland, the Code of Obligations (CO) protects you with a 5-year guarantee for real estate work (art. 371) and 2 years for movable work.

5devis.ch is a matching platform. We are not party to the contract but act as mediator in case of dispute.

Click on 'Become a partner'. Fill in the form (10 min). Our team reviews your file within 24-48h.

Registration is free. A commission applies only to jobs completed through the platform.

During registration, you define your area: municipality, district, canton or multiple cantons. You only receive requests within this area.

After each job via 5devis.ch, the client is invited to leave a 5-star review. Only clients who worked with you can rate. You can respond publicly to each review.

Each professional goes through a verification process: legal existence, liability insurance, qualifications and verified reputation.

The badge indicates the professional has passed our complete verification process: company legitimacy, insurance validity and verified reputation.

Yes. Each partner profile shows reviews left by other clients who used their services through 5devis.ch. These reviews are authentic and verified.

First contact the professional directly. If no agreement is reached, report the issue through your client area. Our team acts as mediator.

Yes. 5devis.ch offers companies with key handover guarantee. If the management doesn't accept the cleanliness, the company returns free of charge to rectify.

Yes, in Switzerland electrical work must comply with NIBT (Low Voltage Installation Standards). All our electrician partners are certified.

Yes. Our installer partners know the available cantonal and federal subsidies. Ask them to include the grants in their offer to see the actual net cost.

Email: info@5devis.ch — Response within 24 working hours, Monday-Friday 8am-6pm.

A live chat is available during office hours (Monday-Friday, 9am-5pm). Outside these hours, you can leave a message and we'll respond the next working day.

Yes, 100% free and with no conditions whatsoever. You never pay anything to submit a request, receive offers or contact professionals.

Prices vary by canton and complexity: Moving CHF 500-3,500 · End of tenancy cleaning CHF 300-1,200 · Bathroom renovation CHF 8,000-25,000 · Electricity CHF 800-4,000 · Roofing CHF 8,000-40,000.

In Switzerland, a deposit of 20-30% on order is common. We strongly advise against paying more than 30% before work begins. Never pay 100% upfront.

Yes. 5devis.ch is 100% responsive and optimised for all devices: smartphone, tablet and computer.

Yes. You can attach photos, plans or documents (PDF, JPG, PNG, ZIP — max 15MB). The more visuals you provide, the more precise the professionals' offers can be.